Since November, we have repeatedly reported problems with heat by text, email, and occassionally phone. Specifically, that it is regularly between 55 and 58, even when the temperature is set at 70, 72, or 74. Last week, one bedroom was 43 and another was 60. The thermostat was at 72. We have worked with the landlords to address the problem -- for example, putting plastic over the windows, and exploring other solutions such as increasing the pressure on the boiler so that heat would distribute better to the other rooms. The problem remains, and turning up the heat is not a solution because the heating system simply does heat the apartment. We have repeatedly reported that when the heat is on or we turn it up the heat, little comes out.

On January 4, we discussed options with the landlord, who identified three problems: 1) insulation was missing from the floor in one of the rooms; 2) three of the rooms did not have an adequate number of heaters installed; and 3) the need to increase the pressure on the boiler. She also thought one bedroom was probably not insulated, but because the room was advertised as a bedroom, it was set up as such.

The increase in boiler pressure did not work. Neither, as far as know or have been told, has work begun to address the other problems the landlord identified. Over the past several weeks, the pilot light has repeatedly blown out, leaving us without heat at all. As of Saturday, Feb. 1st, the repairman had not come. Fixing a pilot light, however, has only ensured that tepid heat comes out.